At Sunny Days Fashion, we’re committed to making your shopping experience as smooth and enjoyable as our stylish activewear and beachwear collections. Below you’ll find all the details about our shipping options and hassle-free return process.

Shipping Information

Order Processing

We process all orders within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.

Shipping Options

We offer two convenient shipping methods to suit your needs:

  • Standard Shipping ($12.95) – via DHL or FedEx (10-15 business days delivery after shipping)
  • Free Shipping – via EMS for orders over $50 (15-25 business days delivery after shipping)

International Customers: We ship worldwide (excluding some Asian and remote regions). Please note that customs fees, taxes, or import duties are the customer’s responsibility.

Easy Returns & Exchanges

We want you to love your activewear, beachwear, and family fashion purchases as much as we do. If you’re not completely satisfied, here’s how our return process works:

Return Policy Details

  • 15-day return window from the date of delivery
  • Items must be unworn, unwashed, with original tags attached
  • Original shipping fees are non-refundable
  • Customer pays return shipping unless the return is due to our error

Non-Returnable Items

For hygiene reasons, we cannot accept returns of:

  • Swimwear (including bikini bottoms)
  • Kids’ underwear

These items may only be returned if faulty.

How to Return or Exchange

  1. Contact us within 15 days at [email protected] with your order number and item details
  2. Wait for approval – We’ll email a Return Merchandise Authorization (RMA) number within 2 business days
  3. Package your return securely in original packaging with RMA number visible
  4. Ship to: Sunny Days Fashion Returns, 3431 Cerullo Road, Louisville, US 40244
  5. Track your return – We recommend using a trackable shipping service

Return Shipping Options

  • Standard Return: Use any carrier (customer pays shipping)
  • Prepaid Label: We email you a label (shipping cost deducted from refund)

Refund Processing

  • Processed within 5-7 business days after we receive your return
  • Issued to your original payment method (Visa, MasterCard, JCB, or PayPal)
  • You’ll receive email confirmation when processed
  • Allow additional time for your bank/credit card company to post the refund

Exchanges

For size or color exchanges:

  • Follow the same return process above
  • Clearly specify your exchange request in your email
  • We’ll ship your replacement once we receive your return
  • Price differences will be refunded or charged accordingly

Damaged or Incorrect Items

If you receive a damaged or incorrect item:

  • Contact us immediately at [email protected]
  • Include photos of the item and packaging
  • We’ll arrange replacement/refund and cover return shipping

Peak Season Note: During summer and holiday periods, return processing may take slightly longer. We appreciate your patience!

Have questions? Our friendly customer service team is happy to help at [email protected].

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